1. Choose your flavours –
Pick from our best selling pizzas, including Mary’s pepperoni, New Yorker, The Grandma pie and many more
2. We prep it fresh –
Each pizza is hand stretched, par-baked and topped in our kitchen.
3. Delivered to your door –
We chill, shrink-wrap, and ship it to your home in temperature-safe packaging.
4. Bake in your oven –
Crank the temperature up to 200 degrees and pop the pizza in the oven right away! Refrigerate for up to 4 days, or freeze selected pizzas*
Why Ready to Bake?
Restaurant quality at home
Enjoy the same dough, cheese, sauces and toppings we serve in-store — no compromises.
Perfect for planning ahead
Keep them in the fridge (or freezer) and bake whenever you’re ready. Great for busy weeknights or impromptu pizza parties.
Flavours you can’t get anywhere else
From the streets of Brooklyn, our menu brings the taste of New York to your home
Why Ready to Bake?
Welcome to our Frequently Asked Questions section! Here you`ll find answers about our Nationwide Delivery Service, including shipping, ingredients and more. If you did not find the answer to your question, feel free to contact us – we will be happy to help
CONTACT
Email: hello@pitfirepizza.co.uk
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Is PITFIRE PIZZE– Ready to bake halal?
Yes! All our ingredients, including meat and toppings, are 100% halal.
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How does PITFIRE PIZZE – Ready to bake work?
We par-bake the pizza bases fresh every day, they are blast chilled, topped with precooked toppings, shrink-wrapped ready for same day pick up by DPD for next day delivery.
The pizzas are packed in an insulated box with ice gels and insulative packaging keeping them chilled for up to 48 hours.
When your pizza arrives, all you need to do is finish baking it at home for a fresh, great tasting experience.
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How do I cook my pizza
Preheat your oven and baking tray to 200°C. Brush water over the crust. Place the pizza on the middle shelf directly on the preheated baking tray and bake for around 8-10 minutes, or until the crust is crispy and the cheese is bubbling. Enjoy!
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How long will my pizza last
Our pizzas are freshly made and designed to be enjoyed as soon as possible. They will last in the fridge for up to 4 days, some of our pizzas can be frozen for up to 1 month (please see label on the pizza to see if it will be suitable for freezing)
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How is the pizza packaged
Our pizzas are shrink-wrapped and packed in a chilled insulated box with gel ice packs, keeping them fresh for up to 48 hours. Once your pizza is made, it is sent out for next-day delivery. Please refrigerate as soon as you receive your order.
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Do you cater for allergies
We handle common allergens such as gluten, dairy, and nuts in our kitchen. While we take precautions, we cannot guarantee that our pizzas are free from cross-contamination. Please check the ingredients list before ordering. Ingredients and allergens for each pizza are displayed on the product page, they are also labelled on the pizza.
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Do you offer Gluten Free Pizza
Yes. We do.
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Can I customise my pizza
No currently our pizzas can only be ordered as described.
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What if I have an issue with my order
If there’s a problem with your order, please contact our customer service team at hello@pitfirepizza.co.uk, and we’ll be happy to help.
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Can I make a bulk order
We are able to fit up to 6 pizzas in our box, if you require a larger order, please email hello@pitfirepizza.co.uk
Refund & returns policy – PITFIRE PIZZA– Ready to Bake
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1. Can I return my pizza?
Due to the perishable nature of our products, we do not accept returns. If there is an issue with your order then please contact us within 24 hours of receipt of your delivery.
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2. What if my pizza arrives damaged or spoiled?
If your pizza arrives damaged, spoiled, or in unsatisfactory condition, please email us at hello@pitfirepizza.co.uk within 24 hours of receiving your order. Include:
1) Order number
2) Photo of the issue (damaged packaging, spoiled food, etc.)
We will review your claim and, if appropriate, offer a replacement or refund.
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3. What if my order is delayed in transit?
We ship our pizzas using next-day delivery, but delays can occasionally happen due to courier issues. If your order is significantly delayed and arrives warm or in an unsafe condition, please contact us immediately. We will assess the situation and provide a replacement or refund where necessary.
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4. Can I cancel my order?
Orders can be cancelled up to 24 hours before the scheduled dispatch. Once your order has been processed and shipped, we cannot offer cancellations or refunds.
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5. What if I provided the wrong delivery address?
Please ensure your delivery details are correct before placing your order. We cannot offer refunds for orders sent to an incorrect address provided by the customer. If you notice an error, contact us immediately, and we’ll do our best to help.
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6. What if I am not home to receive my delivery?
Our pizzas are packed to stay fresh during transit, but they need to be refrigerated upon arrival. If you miss your delivery and the package is left outside for too long, we cannot be held responsible, and refunds will not be issued.
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7. How long does it take to process a refund?
For any further queries, feel free to contact us at hello@pitfirepizza.co.uk.
